Customer Service Representative

2 weeks ago


Sta Rosa, Philippines Neksjob Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Neksjob's Laguna site. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.

Job Description
  • Key Responsibilities:
  • Answer incoming calls from customers in a friendly and confident manner
  • Sort out customers' inquiries or requests efficiently and effectively
  • Ensure that customers' requests are managed in an appropriate and timely manner
  • Develop, organize, and maintain accurate files
  • Deliver a high caliber of service in a friendly, confident, and informed manner
Requirements
  • Qualifications:
  • At least High School Graduate or equivalent
  • With at least 6 months BPO Experience
  • Excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • Willing to work on site
Why Choose Us?
  • Paid training
  • Competitive salary plus allowances
  • Monthly performance incentives
  • Leave Credits
  • Insurance Coverage
  • HMO
  • Career development and advancement opportunities
Compensation

The estimated monthly salary is 25,000 PHP, which includes competitive allowances and incentives. Our company offers a comprehensive benefits package to ensure your well-being and career growth.



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