Customer Service
4 months ago
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
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Customer Service
4 months ago
Sta. Cruz Manila, Philippines GOOD VOYAGE JOB CONTRACTING SERVICES Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...
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Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeCustomer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...
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Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeProvide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...
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Customer Service Representative
2 months ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRole Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...
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Customer Service Associate
1 month ago
Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full timeFollow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...
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START ASAP Customer Service Representative
3 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time**Customer Service Representative** A dynamic customer service representative is needed to engage with customers via phone, providing top-notch information and assistance about innovative products and services. Key Responsibilities: • Engage with customers over the phone to deliver exceptional information and assistance • Resolve service requests from...
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START ASAP Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeEngage with customers over the phone, delivering top-notch information and assistance about our client's innovative products and services. Deliver exceptional customer service and create unforgettable experiences Take ownership of service requests from start to finish Tackle straightforward issues and coordinate with internal departments to resolve complex...
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START ASAP Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeWe're seeking a customer-focused professional with at least one year of international BPO experience and excellent English communication skills to join our team in Northgate Alabang.You'll engage with customers, delivering top-notch information and assistance about our client's innovative products and services. Your problem-solving skills will shine as you...
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Customer Service Representative
3 weeks ago
Pulong Santa Cruz, Calabarzon, Philippines Neksjob Full timeJob Summary:The Customer Service Representative will be responsible for delivering exceptional customer service while identifying and promoting additional products or services that meet customer needs. The ideal candidate will have strong communication skills, a customer-centric approach, and a knack for sales.Key Responsibilities:Provide top-notch customer...
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Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full timeCustomer Service Representative needed for automotive sector, handling customer inquiries, resolving technical issues, and educating customers on digital products. Responsibilities Handle customer inquiries in writing and by telephone in English, supporting customers with requests concerning digital topics. Think comprehensively to resolve...
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Customer Service Representative | MOA, Pasay
2 months ago
Metro Manila, Philippines EXL Service Philippines, Inc. Full timeRole Overview:Engage with customers via phone, providing detailed information and assistance on our client’s products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...
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Manila, National Capital Region, Philippines Bosch Service Solutions, Inc. Full timeJob Summary: We are seeking a Customer Service Representative to handle customer enquiries in writing and by telephone in English, providing support for digital topics. Key Responsibilities: • Handle customer enquiries in writing and by telephone in English • Support customers with digital topics such as vehicle applications • Present possible...
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Customer Service Ambassador
3 weeks ago
Pulong Santa Cruz, Calabarzon, Philippines Neksjob Corporation Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob Corporation.Key ResponsibilitiesProvide exceptional customer service through active listening and effective communication.Handle and respond to customer inquiries via inbound calls and email in a timely and professional manner.Work with...
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Customer Service Associate
3 weeks ago
Pulong Santa Cruz, Calabarzon, Philippines Neksjob Corporation Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation.Key Responsibilities:Handle and respond to customer inquiries via inbound calls and email in a professional and courteous manner.Provide exceptional customer service through active listening and empathy.Work with confidential customer...
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Customer Service Liaison
3 weeks ago
Pulong Santa Cruz, Calabarzon, Philippines Neksjob Corporation Full timeJob DescriptionAt Neksjob Corporation, we are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service through active listening and empathy.Handle customer inquiries via inbound calls and email in a professional and timely manner.Work with confidential customer information in a secure...
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Marketing Coordinator
3 weeks ago
Sta. Cruz Manila, Philippines Kelin Graphics System Corporation Full timeJob SummaryWe are seeking a highly skilled Marketing Assistant to join our team at Kelin Graphics System Corporation. As a Marketing Assistant, you will be responsible for managing our social media presence across various platforms, with a primary focus on Shopee, Lazada, and other online selling channels.Key ResponsibilitiesManage and maintain our social...
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Sales Coordinator
4 months ago
Santa Cruz, Manila, Philippines Topserve Service Solutions, Inc. Full timePosition: Sales Coordinator Qualifications: -Graduate of any 4-year course -At least 1 year experience in administrative/customer service experience is an advantage -Good verbal and written communication skills - Willing to start ASAP
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Sales Coordinator
4 months ago
Santa Cruz, Manila, Philippines Topserve Service Solutions, Inc. Full timePosition: Sales Coordinator Qualifications: -Graduate of any 4-year course -At least 1 year experience in administrative/customer service experience is an advantage -Good verbal and written communication skills - Willing to start ASAP
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Customer Service Team Member
7 days ago
Pulong Santa Cruz, Calabarzon, Philippines Neksjob Corporation Full timeJob Summary: We are looking for a skilled Customer Service Representative to join our team at Neksjob Corporation. The ideal candidate will provide excellent customer service through active listening, resolve issues promptly, and work with confidential customer information securely.Responsibilities: • Handle customer inquiries via inbound calls and email....
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Marketing Assistant
3 months ago
Sta. Cruz Manila, Philippines Kelin Graphics System Corporation Full timeIn this role , you will be responsible for managing our social media presence across various platforms, with primary focus on Shopee, Lazada and other online selling channels. Qualifications • Candidate must be K-12 Graduate or has bachelor's degree in marketing or art/design/creative multimedia • Knowledge and experience with photo and editing skills...