Customer Service Team Lead

1 month ago


Angeles City, Central Luzon, Philippines Neksjob Philippines Full time

We are looking for a highly skilled Customer Service Team Lead to join our team at Neksjob Philippines. In this role, you will be responsible for delivering exceptional customer service and support in a retail environment.

The successful candidate will have at least 2 years of experience in BPO sales and a college degree or equivalent. They will also have excellent English communication skills, both written and verbal, and be willing to work onsite.

The estimated salary for this position is around ₱60,000 - ₱80,000 per month, depending on location and experience. This is a competitive salary that reflects the high standards of service expected in this role.

In addition to the salary, we offer a range of benefits including opportunities for career advancement, professional development, and a positive work environment.

Key Responsibilities:

  • Deliver exceptional customer service and support in a retail environment
  • Mentor and support junior staff to ensure high standards of service are consistently met
  • Lead by example to promote a positive and efficient retail operation
  • Develop and implement effective customer service strategies to meet business objectives
  • Collaborate with other teams to achieve business goals

Requirements:

  • At least 2 years of experience in BPO sales
  • College degree or equivalent
  • Excellent English communication skills, both written and verbal
  • Willingness to work onsite


  • Angeles City, Central Luzon, Philippines Brain Bubble LLC Full time

    We are seeking a dedicated and results-oriented Service Desk Team Lead to oversee our service desk operations, manage a team of support professionals, and ensure the delivery of exceptional technical support services to our clients.Job DescriptionAs a key member of Brain Bubble LLC's IT team, you will be responsible for leading and managing a dedicated...


  • Angeles City, Central Luzon, Philippines Brain Bubble LLC Full time

    **Job Title:** Service Desk Team Lead - Technical Support ManagerWe are seeking a dedicated and results-oriented professional to oversee our service desk operations, manage a team of support professionals, and ensure the delivery of exceptional technical support services to our clients.Key Responsibilities:Lead and manage a dedicated service desk team,...


  • Angeles City, Central Luzon, Philippines Stackph Full time

    Concentrix Customer Service Representative JobA Customer Service Representative at Concentrix is responsible for delivering exceptional support to clients of leading brands.Responsibilities:Respond to customer inquiries and resolve their issues in a timely and efficient manner.Manage customer relationships through effective communication and conflict...


  • Cabanatuan City, Central Luzon, Philippines Innovate Full time

    At Innovate, we're looking for a skilled Customer Service Representative Lead to join our team. As a key member of our customer-facing department, you will play a vital role in ensuring that our customers receive exceptional service and support.About the Role:The Customer Service Representative Lead will be responsible for effectively managing communication...


  • Angeles City, Central Luzon, Philippines Telework Full time

    About the RoleThis exciting opportunity is available as a Customer Service Representative at our SM Clark Pampanga location. As a member of our team, you will be responsible for delivering exceptional customer experiences.Work ArrangementsWe offer a flexible work arrangement that allows you to balance your personal and professional life. You will have the...


  • Angeles City, Central Luzon, Philippines Work Services Full time

    About Work ServicesLocated in Angeles, Work Services is a leading provider of customer support solutions.About the RoleWe are seeking a highly skilled and motivated Customer Service Ambassador to join our team. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and...


  • Angeles City, Central Luzon, Philippines NovanoxPH Full time

    About NovanoxPHWe are a leading company in the industry, committed to providing exceptional service to our clients.Job Description:Key Responsibilities:Respond to customer inquiries through various channels.Resolve issues and answer questions professionally and promptly.Provide clear and accurate information about our products and services.Collaborate with...


  • Angeles City, Central Luzon, Philippines Neksjob Full time

    Neksjob is a leading employer offering competitive salaries and career development opportunities.We are currently seeking an experienced Customer Service Representative to join our team. The successful candidate will have excellent communication skills, be willing to work on site and have either college graduate or college level qualifications.The estimated...


  • Angeles City, Central Luzon, Philippines KMC Solutions Full time

    About KMC SolutionsKMC Solutions is a leading provider of cybersecurity and compliance solutions, empowering businesses to make informed risk mitigation decisions.Salary and BenefitsWe offer attractive salaries, starting at PHP 35,000 per month, plus benefits such as health insurance, unlimited coffee, diverse learning opportunities, and accessible HR...

  • Service Team Member

    1 month ago


    Angeles City, Central Luzon, Philippines GIADAS GROUP Full time

    About the JobWe are seeking a skilled Service Team Member to join our team at GIADAS GROUP.Job ResponsibilitiesGreet customers and hand out menus.Take meal and beverage orders from customers and place these orders in the kitchen.Make menu recommendations and inform patrons of any specials.Deliver meals and beverages to tables when they have been...


  • Angeles City, Central Luzon, Philippines Brain Bubble LLC Full time

    At Brain Bubble LLC, we are seeking a highly skilled and experienced Technical Support Team Lead to join our team. This is a fantastic opportunity to lead and manage a dedicated service desk team, providing guidance and support to ensure effective resolution of technical issues.


  • Angeles City, Central Luzon, Philippines GIADAS GROUP Full time

    About Us:The GIADAS GROUP is a dynamic organization dedicated to delivering exceptional customer experiences.Job Summary:We are seeking a skilled and friendly Dining Service Team Member to join our team. As a Waiter/Waitress, you will be responsible for providing top-notch service to our customers.Main Responsibilities:Greet and welcome customers, ensuring...


  • Angeles City, Central Luzon, Philippines Neksjob Full time

    **About Us**Neksjob is a leading provider of telecommunications services, dedicated to delivering exceptional customer experiences.**Salary & Benefits**We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. In addition to a comprehensive compensation package, we provide opportunities for professional growth and...


  • Angeles City, Central Luzon, Philippines Hr1001 Full time

    We are looking for a highly skilled and motivated Customer Service Representative to join our team at our Clark Pampanga site. As a key member of our customer service team, you will be responsible for providing excellent service to our clients through inbound and outbound calls.About the Role: Handle customer inquiries and resolve issues in a timely and...


  • Angeles City, Central Luzon, Philippines Neksjob Full time

    Job Title: Customer Service Representative - Cable ServicesEstimated Salary: $45,000 - $60,000 per yearAbout NeksjobNeksjob is a dynamic and customer-focused organization dedicated to delivering exceptional cable services. As a key member of our team, you will play a vital role in ensuring customer satisfaction and providing top-notch...


  • Angeles City, Central Luzon, Philippines Novanox LTD Full time

    Job SummaryWe are seeking a native Thai or Chinese speaker with proficiency in English to join Novanox LTD as a Customer Service Specialist. This role involves responding to customer inquiries through the website while ensuring professional and courteous service. Additionally, the position requires basic knowledge of marketing and assisting in communication...


  • Angeles City, Central Luzon, Philippines GDVStackPh Full time

    About GDVStackPhWe are a dynamic and innovative company dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our clients, and we're looking for talented individuals to join us.Job SummaryThis role offers an exciting opportunity to work as a Customer Service Advocate with our team at...


  • Angeles City, Central Luzon, Philippines GIADAS GROUP Full time

    Job SummaryGreet customers and provide exceptional service by delivering high-quality dining experiences. Our team members play a vital role in ensuring that every guest leaves with a positive impression of our restaurant.Responsibilities• Take meal and beverage orders from customers and accurately place these orders in the kitchen• Make recommendations...


  • Angeles City, Central Luzon, Philippines GDV-STACKph Full time

    Job SummaryWe are seeking a highly motivated Customer Service Advocate to join our team at GDV-STACKph. The successful candidate will be responsible for providing exceptional customer service and support to our clients.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering outstanding customer experiences. As a...


  • Angeles City, Central Luzon, Philippines StackPh GDV Business Services Full time

    Secure a Job for the New YearWe are hiring Customer Service Representatives for a dynamic and fast-paced environment at StackPh GDV Business Services.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a team-oriented setting. If you're looking for a new challenge, we encourage you to apply!About the...