Customer Account Resolution Specialist
7 days ago
Job Summary:
Teleperformance is seeking a highly skilled Accounts Receivable Supervisor to oversee the efficient management of customer accounts. As a key member of our customer service team, you will play a vital part in maintaining strong client relationships and driving business growth.
- Develop and implement strategies to improve cash flow and minimize bad debt.
- Liaise with customers to address billing inquiries, negotiate payment arrangements and resolve any discrepancies.
- Collaborate with cross-functional teams to ensure seamless order-to-cash processes.
Requirements:
- Minimum 5 years' experience in accounts receivable supervision or a similar leadership role in a customer service environment.
- Proven track record of successfully managing a team and driving process improvements.
- Excellent communication and negotiation skills to liaise effectively with customers.
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