Customer Account Resolution Specialist

7 days ago


Taguig, National Capital Region, Philippines Teleperformance Full time

Job Summary:

Teleperformance is seeking a highly skilled Accounts Receivable Supervisor to oversee the efficient management of customer accounts. As a key member of our customer service team, you will play a vital part in maintaining strong client relationships and driving business growth.

  1. Develop and implement strategies to improve cash flow and minimize bad debt.
  2. Liaise with customers to address billing inquiries, negotiate payment arrangements and resolve any discrepancies.
  3. Collaborate with cross-functional teams to ensure seamless order-to-cash processes.

Requirements:

  • Minimum 5 years' experience in accounts receivable supervision or a similar leadership role in a customer service environment.
  • Proven track record of successfully managing a team and driving process improvements.
  • Excellent communication and negotiation skills to liaise effectively with customers.


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