Customer Service Representative Opportunity in Quezon Site

6 days ago


Quezon City, National Capital Region, Philippines Neks Job Philippines Full time
About the Role

The Customer Service Representative position at Neks Job Philippines is a dynamic opportunity for individuals with excellent communication skills and experience in international voice customer service. This role involves responding to incoming calls, answering questions, troubleshooting problems, and providing information regarding our organization's products or services.

Key Responsibilities
  • Respond to incoming calls from customers, addressing their inquiries and concerns.
  • Troubleshoot problems and provide accurate information about our products or services.
  • Handle customer complaints professionally and efficiently.

Requirements
  • A minimum of a High School Graduate (old curriculum) degree.
  • At least 6 months of international voice customer service experience.
  • Willingness to work on-site.
  • Excellent English communication skills.
  • Excellent customer service, problem-solving, and multitasking skills.

Benefits
  • Paid training to enhance your skills.
  • Competitive salary plus allowances, reflecting our commitment to fair compensation.
  • Monthly performance incentives to recognize and reward your hard work.
  • Career development and advancement opportunities within the company.


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