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Customer Service Representative
2 weeks ago
Neksjob Corporation is seeking a highly skilled and motivated Customer Service Representative - Site Coordinator to join our team. This role requires strong communication skills, excellent problem-solving abilities, and the ability to work effectively in a fast-paced environment.
Job Overview:
The Customer Service Representative - Site Coordinator will be responsible for providing exceptional customer service to clients via phone calls, resolving issues efficiently, and ensuring customer satisfaction.
About the Role:
This role involves working on-site at Fairview Terraces, where you will be handling incoming and outgoing calls, responding to customer inquiries, and addressing their concerns in a professional and courteous manner.
Key Responsibilities:
- Take or make calls to customers in a call center setting
- Provide accurate information, services, or troubleshooting assistance to customers
- Work collaboratively with colleagues to achieve team goals and objectives
- Stay up-to-date with company policies, procedures, and product knowledge
- Maintain a high level of professionalism and courtesy when interacting with customers
What We Offer:
We provide a competitive salary, exciting performance bonuses and account-specific allowances, career advancement opportunities, comprehensive healthcare benefits, and more.
Requirements:
To be successful in this role, you should possess:
- A minimum of 6 months' experience in a call center setting
- Excellent communication and interpersonal skills
- The ability to work independently and as part of a team
- A high school or equivalent education
Why Choose Us?
At Neksjob Corporation, we value our employees' growth and well-being. We offer a supportive work environment, opportunities for professional development, and a range of benefits to enhance your quality of life.
