Technical Solutions Expert
11 hours ago
At Hunters Hub Incorporated, we're seeking an exceptional Digital Solution Support Specialist to join our team. This is a unique opportunity to leverage your technical expertise and passion for innovation in a collaborative environment.
Job DescriptionAs a Digital Solution Support Specialist, you will play a vital role in ensuring the smooth operation of our digital solutions. Your primary responsibility will be to provide top-notch support to our clients, resolving technical issues efficiently and effectively.
Key Responsibilities:- Provide expert-level technical support to clients via phone, email, or chat, addressing both front-end and back-end issues.
- Collaborate with cross-functional teams to identify and resolve complex technical problems.
- Analyze and troubleshoot system errors, implementing effective fixes and enhancements.
- Develop and maintain detailed documentation on technical procedures and troubleshooting steps.
To excel in this role, you'll need:
- Bachelor's degree in Information Technology or a related field.
- At least 3 years of experience in technical support or a related field.
- Advanced proficiency in HTML, JavaScript, CSS/SAAS, React, Angular, Nuxt, and other relevant technologies.
- Familiarity with content management systems like WordPress, Statamic, Drupal, and digital marketing tools.
- Knowledge of cloud services, preferably with experience in AWS.
In addition to the opportunity to work with cutting-edge technology, you'll enjoy:
- A competitive salary package.
- A dynamic and collaborative work environment.
- Ongoing training and professional development opportunities.
If you're a highly motivated and technically skilled individual looking to make a meaningful impact in the tech industry, we encourage you to apply.
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