Operations Performance Specialist
1 day ago
About This Opportunity
We're hiring a KYC Service Delivery Lead to join our team. As a key member of our operations team, you'll be responsible for ensuring the quality of work, monitoring performance, and driving process improvements.
Responsibilities:
- Quality Assurance: Verify that work quality meets standards and complies with BSP policies and procedures.
- Performance Analysis: Analyze performance in KYC operations to identify areas for improvement and implement changes.
- Team Development: Provide guidance and support to the team in relation to information clean-up, KYC data requests from partners and stakeholders.
- Process Enhancement: Identify areas for improvement and implement changes to enhance processes.
What You'll Enjoy:
You'll have the opportunity to work with a leading FinTech company, collaborate with a talented team, and develop your skills in a dynamic environment.
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