Operations Performance Improvement Specialist

5 days ago


Taguig, National Capital Region, Philippines GCash Full time
What You Will Do

You will play a critical role in enhancing the skills and knowledge of Technology & Operations teams through effective learning and development initiatives.

Key responsibilities include:

  • Financial Management: Ensure accurate tracking and reporting of training expenses.
  • Training Needs Analysis: Identify gaps in employee skills and knowledge, and develop strategies to address them.
  • Course Design and Delivery: Collaborate with subject matter experts to design and deliver high-quality training content.
  • Evaluation and Assessment: Monitor learning metrics and evaluate the effectiveness of training programs.
  • Coaching and Mentoring: Provide guidance and support to employees to enhance their skills and knowledge.


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