
Operations Supervisor
2 days ago
Job Title: Operations Manager
OverviewWe are seeking an experienced Operations Manager to oversee the day-to-day activities of our hub. The successful candidate will be responsible for ensuring high productivity and efficient achievement of Hub KPIs.
Key Responsibilities:
- Assist in parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
- Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
- Create, review, and validate Hub reports.
- Assist the Customer Support team with call-outs to resolve customer escalations.
- Implement process improvement initiatives and projects to enhance hub productivity.
- Handle payment transactions and associated payment processes.
- Coordinate with agency coordinators to oversee agency teams.
Requirements:
- Bachelor's Degree Holder.
- At least 3 years related experience in Logistics, Warehouse and Distribution.
- Has held a leadership role preferably in a warehouse or hub environment.
- Experience in payments processing or similar function.
- Intermediate proficiency in Microsoft Office (Word, Excel and PowerPoint).
- Willing to be assigned anywhere in the designated Cluster.
- Able to do shift work depending on agreed team schedules.
- Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.
We offer competitive salary and benefits package, including health insurance and retirement plan.
Working ConditionsThis is a full-time position, working in a fast-paced warehouse environment. Ability to work independently and as part of a team required.
How to ApplyInterested candidates should submit their resume and cover letter to us via email.
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