Senior Client Support Specialist

2 days ago

San Fernando, Central Luzon, Philippines beBeeSupport Full time A$50,000 - A$70,000
Job Description

We are seeking a dedicated client support specialist to provide high-quality support to our care coordinators. The ideal candidate will be responsible for acting as the first point of contact for phone calls, emails, and in-person enquiries. They will also provide day-to-day administrative support to the care coordinators, assist in scheduling and coordinating services for clients, and maintain accurate and up-to-date client records and documentation.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 3 years of experience in administration and customer service within the aged care or disability sector.
  • Experience working with Australian clients.
  • Excellent written and verbal English communication skills.
  • Strong organisational and time-management skills with the ability to manage competing priorities.
  • Proficient in Microsoft Office and client management systems.
  • Demonstrated ability to handle sensitive information with confidentiality and professionalism.
About Us

We are a company whose purpose is to democratise opportunities for individuals from developing countries. We empower our partners to attract and keep the most qualified members, share knowledge to unleash potential and grow scaling teams for businesses.

Benefits

This role offers the opportunity to work independently and as part of a team, making a positive impact on the lives of clients and their families.

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