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Support Operations Specialist
2 weeks ago
Certeza Infosys, Corp is seeking a highly skilled Support Operations Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our business.
Key Responsibilities- Client Support: Provide timely and effective support to clients via phone, email, or chat, resolving their queries and issues efficiently.
- Task Management: Manage tasks and projects with precision, meeting deadlines and delivering high-quality results.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
To succeed in this role, you will need:
- Bachelor's degree: In Computer Science, Information Technology, Economics, Marketing, Office Management, Business courses, or any related field.
- Experience: At least 1-2 years of working experience in a related field is required.
- Skills: Excellent communication skills, strong organizational skills, ability to multitask, work under pressure, meet deadlines, and keen attention to detail.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
LocationYou will be based in one of our offices in Greenhills, San Juan City, Manila or Lapu-Lapu, Cebu City.
How to ApplyIf you are a motivated and experienced professional looking for a new challenge, please submit your updated resume to us.