Customer Support Staff Specialist
5 days ago
BONAFIDE TRAINOLOGY PLACEMENT SERVICES is seeking a highly detail-oriented and organized Customer Support Jr. Staff to join our team.
Job SummaryWe are looking for an individual with excellent communication skills and the ability to multitask in a fast-paced environment. The ideal candidate will have experience in manufacturing companies, preferably with knowledge of process flow charts and hands-on experience with MS Office.
About the RoleThis role is perfect for individuals who enjoy working in a team environment and taking ownership of tasks. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support.
Responsibilities- Handle customer inquiries via phone, email, or chat platforms.
- Resolve customer complaints and issues in a timely and professional manner.
- Provide product information and support to customers.
- Maintain accurate records of customer interactions.
- Graduate of a Vocational Course (Technical or Electronics course related) or 2-3 years in college.
- Experience in manufacturing companies preferred.
- Knowledge of process flow charts and hands-on experience with MS Office required.
- Excellent communication and problem-solving skills.
- Able to work in a team environment and take ownership of tasks.
- Competitive salary: $45,000 - $55,000 per year.
- Ongoing training and development opportunities.
- A supportive and dynamic work environment.
BONAFIDE TRAINOLOGY PLACEMENT SERVICES offers a comprehensive benefits package, including a competitive salary, ongoing training and development opportunities, and a supportive and dynamic work environment. If you're a motivated and detail-oriented individual looking for a new challenge, we encourage you to apply.
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