Digital Workplace Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,500,000

**Job Description**

As a Technical Design Lead, you will be responsible for the design, configuration, and continuous improvement of Microsoft 365 services across the organization. This includes Exchange Online, SharePoint, Teams, OneDrive, Power Platform, and related security and compliance features.

Key responsibilities include leading platform enablement, ensuring secure and reliable service delivery, and supporting adoption across global field offices and headquarters. You will work in close partnership with cybersecurity, enterprise architecture, application support, and field IT teams to contribute to both operational excellence and modernization efforts aligned with the digital workplace strategy.

**Key Responsibilities**

  • Serve as the technical owner and subject matter expert for Microsoft 365 platforms, with a focus on performance, integration, and user experience.
  • Lead the configuration, deployment, and optimization of services across Exchange Online, SharePoint, OneDrive, Teams, Power Platform, and related compliance/security tools.
  • Collaborate with architecture, cybersecurity, and infrastructure teams to ensure secure, compliant, and resilient service delivery.
  • Provide technical guidance and documentation to support platform standardization and governance in collaboration with the cybersecurity team.
  • Partner with Application Support and TBM teams to drive adoption, training, and effective use of productivity tools.
  • Support service integration across M365, Box, and other platforms within the digital workplace ecosystem.
  • Provide third-level support and act as escalation point for complex issues and service interruptions.

**Key Skills and Competencies**

  • Deep expertise in Microsoft 365 platform administration and configuration (Exchange Online, SharePoint, Teams, Power Platform).
  • Experience with scripting and automation is desirable (PowerShell, Power Automate, etc.).
  • Solid understanding of M365 licensing models, tenant architecture, and service dependencies.
  • Familiarity with hybrid identity management (Azure AD, Entra ID) and device integration.
  • Security-first mindset with awareness of platform compliance and user access controls.
  • Proven ability to document standards and procedures and collaborate across cybersecurity and support teams.

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