Customer Experience Specialist
5 days ago
Nestlé SA is committed to nurturing diversity, equity, and inclusion, with initiatives that empower employees to grow as professionals, regardless of background, race, religion, or gender orientation.
Key Outputs:- Demand Capture:
Complete and resolve all demand capture failures within defined service level agreements. - Order Filter:
Contact customers or internal contacts to resolve blocked orders within SLA. - Order Fulfilment:
Manage logistical efficiency by optimizing orders where required, such as attainment of logistics trade terms. - Billing:
Collaborate with billing teams to resolve billing issues that require customer contact. - Returns and Refusals:
Manage relationships with customers on returns and refusals and ensure compliance with Market Return Policy Conditions.
Collaborate with relevant specialists to determine master data and pricing exceptions and use reason code methodology to record root causes.
Drive continuous improvement within the team and participate in operational review meetings to contribute to process improvements.
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Customer Experience Specialist
7 days ago
Makati City, National Capital Region, Philippines Nexus Recruitment Group Full timeCandidate ProfileWe are looking for a highly motivated and experienced Customer Success Specialist to join our team at Nexus Recruitment Group. As a key member of our account management team, you will be responsible for providing exceptional support to our clients throughout the sales process.Your Key Responsibilities:Develop and maintain strong...
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Sales and Customer Experience Specialist
1 day ago
Makati City, National Capital Region, Philippines Field Outsource Asia, Inc. Full timeJob OverviewWe are seeking a highly motivated and results-driven Sales and Customer Experience Specialist to join our team at Field Outsource Asia, Inc. The ideal candidate will have excellent communication skills, a strong passion for delivering exceptional customer service, and the ability to drive sales growth through effective product knowledge and sales...
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Customer Experience Representative
5 days ago
Makati City, National Capital Region, Philippines Penbrothers Full timeCompany OverviewPenbrothers is a leading HR & remote talent management partner in the Philippines. We specialize in providing talented Filipinos with global opportunities in high-growth startups and dynamic companies, all from the comfort of their own homes.The RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical...
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Customer Experience Specialist
8 hours ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCompany OverviewJ-K Network Services has been a prominent player in the Philippine business landscape for over 30 years, serving clients across various industries and geographies.The company's commitment to excellence has earned it a reputation as a reliable partner for businesses and institutions seeking high-quality services.Job SummaryWe are seeking...
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Customer Experience Manager
1 day ago
Makati City, National Capital Region, Philippines Trip Group Full timeJob Title: Quality Assurance SpecialistLocation: PhilippinesAbout the JobWe are a rapidly growing company with over 30,000 employees worldwide, and we are expanding our team in the Philippines to support our global expansion strategy.The successful candidate will have a Bachelor's degree in Management, Comms, and/or any relevant field, and at least 3 years...
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Customer Experience Specialist
1 day ago
Mandaluyong City, National Capital Region, Philippines San Miguel Corp. Full timeJob Overview:We are seeking a highly skilled Customer Experience Specialist to join our team at San Miguel Corp. As a key member of our customer service team, you will be responsible for creating positive experiences for our customers through excellent communication and problem-solving skills.Key Responsibilities:Create a positive customer experience through...
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Customer Experience Specialist
5 days ago
Quezon City, National Capital Region, Philippines Cognizant Full time**Company Overview**Cognizant is a global leader in the IT industry. Our company has been successfully delivering excellent services for years, and we're always looking for talented professionals to join our team.**Job Description:**We are seeking a Customer Experience Specialist to work with our Service Desk team. The successful candidate will be...
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Customer Experience Specialist
3 days ago
Mandaluyong City, National Capital Region, Philippines Pearson Full timePearson is seeking an experienced professional to join our team as a Customer Experience Specialist. In this pivotal role, you'll be responsible for crafting personalized solutions to meet the unique needs of our customers.Your primary focus will be on building and maintaining strong relationships with customers through active listening, empathy, and expert...
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Customer Experience Specialist
15 hours ago
Quezon City, National Capital Region, Philippines Based on Scientia Inc. Full timeAt Scientia Inc., we are seeking a CUSTOMER EXPERIENCE SPECIALIST to join our team. In this role, you will play a crucial part in ensuring that our customers receive the best possible service.About the RoleThe primary responsibility of this position is to respond to customer inquiries and complaints in a timely and effective manner. This involves...
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Service Experience Specialist
7 days ago
Makati City, National Capital Region, Philippines Valeros Business Company Full timeAbout the RoleWe are looking for an experienced Service Experience Specialist to provide exceptional support to our customers. The successful candidate will have at least six months of background in the CX industry and excellent communication skills. As a Service Experience Specialist, you will work closely with our team to deliver outstanding results and...
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Customer Experience Specialist
8 hours ago
Makati City, National Capital Region, Philippines 7373 Events Place and Restaurant Inc. Full timeCompany Overview:At 7373 Events Place and Restaurant Inc., we strive to provide exceptional customer experiences that exceed expectations. Our dedicated team works tirelessly to ensure every interaction with our customers is positive, friendly, and efficient.Key Responsibilities:Answering customer inquiries through various channels, including phone, email,...
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Customer Experience Specialist
6 hours ago
Makati City, National Capital Region, Philippines Planview GmbH, Software & Consulting Full timePlanview is committed to building the future of connected work. As a Senior Customer Success Manager, you'll play a vital role in supporting South East Asia accounts and driving retention.The Role: You'll manage medium to large customer accounts, helping them define their success journey and roadmap.You'll build executive connections, drive stickiness and...
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Customer Service Specialist/With Experience
2 weeks ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeGrab the opportunity now Apply as - Customer Service Specialist - With Experience - Quezon Site - Up to 23kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...
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Customer Experience Specialist
2 days ago
Makati City, National Capital Region, Philippines Annolas Inc Full timeJob Description:As a key member of Annolas Inc, you will play a crucial role in driving our online business forward. Your primary responsibility will be to lead the development and implementation of effective strategies to promote our products or services online.Key Responsibilities:1. Lead Generation: Utilize social media platforms to generate leads and...
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Customer Service Specialist- With Experience
2 weeks ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeBe one of us - Customer Service Specialist - With Experience - Quezon Site - Up to 27kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At...
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Customer Service Specialist-With Experience
4 weeks ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeBe one of us - Customer Service Specialist - With Experience - Quezon Site - Up to 27kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At...
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Client Experience Specialist
6 days ago
Makati City, National Capital Region, Philippines Valeros Business Company Full timeThis Client Experience Specialist role at Valeros Business Company offers a unique opportunity to make a positive impact on customer satisfaction.About the PositionThe successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer experiences.RequirementsA minimum of 3 months of call center...
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Customer Experience Specialist
6 days ago
Makati City, National Capital Region, Philippines Love, Bonito Full timeAbout the RoleWe are looking for a highly skilled Sales Associate to join our team at Love, Bonito. As a Sales Associate, you will play a critical role in driving store sales performance, providing exceptional customer service, and ensuring a seamless shopping experience for our customers.Main ResponsibilitiesYou will lead our day-to-day retail operations...
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Customer Experience Specialist
5 days ago
Makati City, National Capital Region, Philippines Shangri-La Group Full timeWelcome to the Shangri-La Group!About UsAt Shangri-La Hotels and Resorts, we strive to deliver world-class hospitality experiences that exceed our guests' expectations. With over 100 years of combined experience in the industry, our team members are dedicated to providing genuine care and connection to each and every guest who walks through our doors.We are...
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Sales and Customer Experience Specialist
4 hours ago
Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeAbout the Role:">The successful candidate will be responsible for delivering exceptional customer experiences and driving business growth through sales and customer service. This role requires a high level of professionalism, excellent communication skills, and a passion for helping others.">Key Performance Indicators (KPIs):">">Meet or exceed daily...