Customer Service Representative
4 weeks ago
Gratitude Philippines is seeking a highly skilled and multilingual customer service representative to join our team. As a French Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our members, family, providers, and caregivers.
Responsibilities:- Educate members, family, providers, and caregivers regarding benefits and plan options.
- Accurately explain benefits and plan options in person, via email, fax, or telephonically.
- Provide follow-up with members by clarifying the customer's issue, determining the cause, and identifying and explaining the solution.
- Escalate appropriate member issues to management or other departments as required.
- Participate in member-calling projects as assigned by management to support the overall company goal of membership retention.
- High school diploma or equivalent, bachelor's degree preferred.
- Fluent in French, English, and Tagalog.
- At least 2 years of customer service experience, preferably in healthcare management and/or a call center setting.
- Exceptional customer service skills, including verbal and written communication.
- Strong active listening skills.
- Ability to collaborate and be a team player.
- Must be a quick learner.
- Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call.
- Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations, preferred.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
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Customer Service Representative
4 weeks ago
Pasig, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time### Job Title: Customer Service Associate ### Job Summary We are seeking a highly skilled Customer Service Associate to join our team at Topserve Service Solutions, Inc. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, ensuring that their health insurance coverage needs are met. ### Key...
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Customer Service Representative
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Customer Service Representative
4 weeks ago
Pasig, National Capital Region, Philippines Neksjob Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for handling customer inquiries, processing orders, and providing accurate information about our products and services.Key Responsibilities:Respond to customer inquiries...
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Customer Service Representative
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Pasig, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeAre you passionate about delivering exceptional customer experiences? Do you have a strong foundation in medical terminology and computer literacy?We are seeking a skilled Customer Service Associate to join our team at Topserve Service Solutions, Inc. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and providing...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Pasig, National Capital Region, Philippines Neksjob Corporation Full timeCustomer Service Representative Job Description **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and requests in a timely and...
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Customer Service Representative
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Pasig, National Capital Region, Philippines Neksjob Philippines Full timeCustomer Service RepresentativeAt Neksjob Philippines, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and concerns regarding goods and services. Your role will involve assisting customers with returns, upgrades, and purchases, as well...
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Pasig, National Capital Region, Philippines Global Integrated Contact Facilities Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Global Integrated Contact Facilities. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication...
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Customer Service Representative
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Pasig, National Capital Region, Philippines Global Integrated Contact Facilities Full timeCustomer Service RepresentativeAt Global Integrated Contact Facilities, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to resolve client inquiries promptly and efficiently, while...
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Customer Service Representative
4 weeks ago
Pasig, National Capital Region, Philippines Work Services Full timeJob Title: Customer Service Representative/Healthcare AccountAt Work Services, we are seeking a highly skilled and dedicated Customer Service Representative/Healthcare Account to join our team.Responsibilities:Provide exceptional customer service to clients of top brandsManage customer inquiries and requests in a timely and efficient mannerDevelop and...
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Customer Service Representative
4 weeks ago
Pasig, National Capital Region, Philippines Metacom Full timeCustomer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at Metacom. As a key member of our financial services team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.Key Responsibilities:Provide exceptional customer service in our financial...
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Customer Service Representative
4 weeks ago
Pasig, National Capital Region, Philippines Metacom Full timeCustomer Service RepresentativeWe are seeking a dedicated and customer-focused Customer Service Representative to join our team at Metacom. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inquiries, and resolving complaints in a timely and professional manner.Key...
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Customer Service Representative
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Pasig, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full timeCustomer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Orbit Teleservices Pasig-Ortigas. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, addressing their inquiries and resolving their concerns in a timely and...
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Customer Service Representative
4 weeks ago
Pasig, National Capital Region, Philippines Metacom Full timeCustomer Service RepresentativeWe're seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our financial account team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.Key Responsibilities:Provide exceptional customer service in our...