Chief Business Alignment Partner

1 week ago


Mandaluyong City, National Capital Region, Philippines beBeeStrategic Full time ₱2,000,000 - ₱3,500,000
Job Overview

The Client Success Partner plays a vital role in building and maintaining deep, strategic relationships with clients.


This individual is responsible for ensuring exceptional service delivery, driving client retention and growth, and empowering offshore staff to perform at their highest potential. The ultimate goal is to create a positive impact on business outcomes.


In line with the organization's mission, the Client Success Partner works closely with clients and their offshore teams to bridge cultural, technical, and logistical gaps. This includes serving as a strategic advisor and ensuring that fundamental needs are met.


Main Responsibilities
  • Client Relationship Leadership: Build and sustain deep, strategic partnerships with clients by understanding their business goals, anticipating needs, and proactively delivering solutions that drive measurable results.
  • People and Performance Advisory: Partner with clients to maximize offshore team performance through proactive coaching, clear performance frameworks, and engagement strategies that improve retention and productivity.
  • Offshore Team Development: Support clients in the growth and development of their offshore teams through support in performance management and identifying and implementing training & development programs.
  • Risk and Issue Management: Continuously monitor relationship and performance indicators to identify risks early. Lead resolution strategies that protect client satisfaction, maintain operational continuity, and strengthen trust.
  • Culture and Engagement Strategy: Design and implement initiatives that foster positive workplace cultures, helping teams stay engaged and aligned with business objectives and team retention.
  • Talent Acquisition and Growth: Collaborate with current clients to understand their talent needs and develop strategies for expanding their offshore teams efficiently.
  • Compliance-Integrated Performance Support: Ensure all offshore team operations comply with relevant requirements while seamlessly integrating these processes into a broader performance and retention strategy.


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