
Full-Time Remote Leasing Specialist
1 day ago
About The Role:
You will be the first point of contact for prospective tenants across our rental portfolio. Your mission is to ensure fast, friendly, and accurate responses to leads—turning inquiries into scheduled tours and applications.
Key Responsibilities:
- Respond promptly to leasing inquiries via call, text, and email
- Schedule property tours and maintain showing windows
- Assist prospective tenants with applications and unit details
- Coordinate with U.S.-based leasing agents and internal departments
- Manage leasing documentation and CRM updates in a property management platform
- Create and assign support tickets using an internal system
Tools You Will Use:
- A cloud-based phone system
- A Microsoft Teams & Outlook for internal communication and updates
- A SharePoint platform for access to building information, scripts, and specials
- A task routing system for internal coordination
- A time tracking system
Requirements
- Experience in leasing, customer service, or real estate support
- Highly organized and detail-oriented
- Excellent written and verbal communication skills in English
- Tech-savvy and comfortable switching between multiple platforms
- Able to follow scripts while also using good judgment
Benefits
- Competitive pay with performance bonuses
- Long-term, stable remote work
- Training and support from a global team
- Opportunities for career growth within a rapidly expanding organization
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