Clerical Collections Specialist
7 days ago
The role of an Accounts Receivable Representative is a dynamic and challenging position that requires strong communication skills, attention to detail, and the ability to work independently as part of a team.
Key Responsibilities:- Make contact with business-to-business customers via phone, email or fax to discuss outstanding invoices and billing issues
- Manage a collections portfolio ranging from 300 to 600 accounts with a focus on Canadian and/or US territory of accounts
- Negotiate customer payment terms based on account status to ensure maximum payment recovery
- Develop and maintain relationships with customer accounts and champion receivable policy
- Work with internal sales representatives to proactively troubleshoot payment issues
- Document and track collections activity from a monthly aging report
- Manage individual and department monthly receivable targets
- Reconcile accounts regularly
Candidates will have a completed college diploma preferably in Accounting or Finance or related experience two to three years of experience in corporate B2B collections focusing on medium to enterprise level customers and experience with the Accounts Receivable escalation process.
Requirements:- A good understanding of fundamental accounting principles
- Intermediate Microsoft Word and Excel skills
- Excellent verbal and written communication skills
- Customer service oriented
- Experience in the technology industry is an asset
- Meaningful work and opportunities for career growth
- Two paid volunteer days per year to give back to a cause of their choice
- Premium HMO and Holistic Employee Experience
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