Data Transfer Support Specialist

1 day ago


Baguio City, Cordillera, Philippines beBeeIT Full time ₱53,000

About the Role

  • We are seeking a skilled IT Support Specialist to assist our content partners with data transfer.
Main Responsibilities
  • Partner Coordination: Communicate with content partners via email and Slack to ensure seamless data transfer.
  • Technical Support: Troubleshoot and resolve issues when partners face problems copying files.
  • Scripting & Automation: Develop efficient scripts to download files from CSV lists of URLs and upload them to S3 storage.
  • File Management: Organize and move files as needed for successful transfers.
  • Salesforce Support: Assist with Salesforce-related integrations and workflows.
Requirements
  • Proficiency in scripting languages (Python, Bash, etc.) for automating file transfers.
  • Strong problem-solving skills and ability to troubleshoot technical issues.
  • Excellent written communication skills for supporting partners via email and Slack.
  • Familiarity with Salesforce integrations is beneficial.
  • Previous experience in technical support, customer service, or data operations is preferred.
  • Able to work flexible hours to support partners across various time zones.
  • Must have reliable internet and a stable work setup for handling large file transfers.


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