
Reporting Data Insights Specialist
2 days ago
We are currently seeking a skilled Reporting Analyst with experience in Power BI to join our organization. As a member of our team, you will play a critical role in transforming data into actionable insights and helping our organization make informed decisions.
Job Overview:
The Reporting Analyst will be responsible for designing, developing, and maintaining Power BI reports and dashboards, ensuring high-quality data visualization and user satisfaction. The ideal candidate will have a strong understanding of the BPO industry and Call Center KPIs, as well as excellent communication and collaboration skills.
Key Responsibilities:
- Designing and building automated reports and dashboards using Power BI and other reporting tools
- Working closely with various teams to understand their reporting and analytical needs
- Providing insights and recommendations based on data analysis
- Conducting full lifecycle analysis to include requirements, activities, and design, and monitoring performance and quality control plans to identify improvements
- Collecting required data, analyzing outcomes using statistical approaches, and providing ongoing reports
- Recognizing, evaluating, and interpreting trends or patterns in complex data sets
- Working with business stakeholders to collect and understand data requirements
- Creating interactive and visually appealing Power BI reports and dashboards that effectively explain insights
- Creating data models and establishing relationships between various data sources to enable efficient data analysis
- Implementing data cleansing, data validation, and data transformation processes to ensure data quality and accuracy
- Integrating Power BI reports and dashboards with other corporate tools and applications to facilitate seamless data flow and automation
- Identifying and resolving performance issues within Power BI reports and dashboards
- Implementing best practices to enhance report loading and rendering times
- Ensuring compliance with data privacy regulations and company policies
- Providing training and support to end-users and colleagues on Power BI usage and best practices
- Monitoring data quality and integrity, proactively identifying and addressing data issues
- Recommending and implementing improvements to existing Power BI solutions based on user feedback and changing business needs
Required Skills and Qualifications:
- 3+ years of proven experience as a Power BI Specialist or similar role in a BPO environment
- Proficiency in Power BI Desktop, Power Query, DAX, and M language
- Strong SQL skills for data retrieval and manipulation
- Knowledge of data visualization best practices
- Experience in data modeling and designing scalable data architectures
- Excellent communication and collaboration skills
- Problem-solving and critical-thinking abilities
- Fluent in English
- Good report writing and presenting skills
- Self-motivated and able to work independently in a remote environment
- Strong organizational skills and attention to detail
- Analytical mindset with a creative approach to tasks and the ability to find patterns and correlations when dealing with big volumes of information
Benefits:
- Monthly Company Bonus Program
- Paid Vacation Leave
- Holiday Bonus
Home Office Requirements:
- Stable internet connection with at least 50 Mbps postpaid
- Computer (at least 16GB RAM and Intel i5 core processor equivalent or up)
- Noise Cancelling Headset
- Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI) and Power Outage Backup
- Dual Monitor
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