Technical Onboarding Specialist

5 days ago


Manila, National Capital Region, Philippines Your Employee Offshore ( Yempo ) Inc. Full time
Job Description
  • Responsible for working with customers to solve complex issues through defining their unique setup with Monday.com
  • Run discovery sessions and workshops to define current and future states.
  • Plan and design customers' onboarding solutions, API integrations, reporting programs, custom scripting, user management, write user guides, presentations, and more
  • Design and execute complex data migrations from legacy systems to Monday products.
  • Create more complex solutions that utilize developer tools, such as the Monday APIs and apps framework
  • Supplement complex workflows using low-code tools like Zapier, Make.com, Workato, Make, Mulesoft, etc
  • Push the limits of the Monday.com Work OS by building complex workflows for clients
  • Work with customers to build their most time-sensitive workflows into monday.com and ensure there is a clear end-user training plan for those workflows
  • Empower customers to connect their goals and challenges with the solution in Monday.com
  • Conduct quality assurance and drive user acceptance testing (UAT) with clients on custom solutions developed by our technical teams.
  • Act as a project manager for small to medium projects that do not warrant a dedicated PM.
  • Build, own, and execute implementation project plans
  • Participate/present online webinars, consultations, and one-on-one demos to educate customers on product features


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