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Customer Experience Lead

3 weeks ago

Manila, National Capital Region, Philippines Green Tee Inc. Full time
Job Description

We are seeking a highly skilled and experienced Sales Team Supervisor to join our team. As a key member of our retail leadership team, you will be responsible for leading a high-performing sales team and driving sales growth through exceptional customer service and sales skills.

Key Responsibilities:

  • Lead and motivate a team of Sales Associates to achieve sales targets and operational goals
  • Develop and implement strategies to improve customer experience and increase customer loyalty
  • Collaborate with the head office team to ensure alignment with company objectives and brand standards
  • Analyse sales data and customer trends to inform business decisions and drive sales growth
  • Foster a positive and inclusive work environment that promotes teamwork and employee engagement
  • Provide coaching and development opportunities to support the growth and success of the store team