Salesforce Implementation Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeImplementation Full time ₱600,000 - ₱800,000
Job Overview

We are seeking a highly skilled Salesforce Implementation Specialist to join our team. This individual will be responsible for implementing and customizing Salesforce Service Cloud to meet the needs of our organization.

About the Role

The successful candidate will have a strong background in Salesforce development, including experience with Apex, Lightning Web Components, and Flows. They will work closely with stakeholders to ensure that user-friendly experiences and optimized workflows are implemented throughout the organization.

Key Responsibilities
  • Implement and customize Salesforce Service Cloud for case management via email, chat, and web forms
  • Develop and deploy features using Apex (Triggers, Classes, Batch Jobs, Services, Utilities)
  • Build and maintain Lightning Web Components (LWC) and Flows to support business processes
  • Collaborate on the integration of Data Cloud with external Data Warehouses to surface customer data
  • Support the build and integration of Einstein for Service features including suggested responses and agent co-pilot functionality
Requirements
  • Minimum of 3+ years hands-on Salesforce development experience
  • Strong expertise in Salesforce Service Cloud implementation
  • Proficient in Apex, including Triggers, Classes (Controllers, Services, Batch, Utilities)
  • Experience in developing Lightning Web Components (LWC)
  • Hands-on experience with Flows for process automation
Benefits
  • Work on an innovative project leveraging the latest in Salesforce technologies
  • Collaborate with global teams and build impactful solutions for customer service
  • Competitive compensation and fully remote setup

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