Successful Account Relationship Builder

2 days ago

Quezon City, National Capital Region, Philippines beBeeAccount Full time ₱6,000,000 - ₱8,000,000

We are seeking a highly skilled Account Manager to lead our client relationships and drive successful service delivery. In this role, you will be responsible for building strong, long-lasting connections with clients, key stakeholders, and decision-makers. Your primary goal will be to understand client needs and objectives to ensure timely and successful delivery of tailored solutions.

Key Responsibilities:

  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong, trusted relationships with clients, key stakeholders, and decision-makers.
  • Understand client needs and objectives to ensure timely and successful delivery of tailored solutions.
  • Upsell relevant products and services to existing clients to enhance business value.
  • Develop new business opportunities within existing accounts and identify areas for improvement.
  • Forecast key account metrics and maintain accurate reporting on account status.
  • Communicate progress on monthly and quarterly initiatives to both internal teams and external stakeholders.
  • Prepare and deliver comprehensive reports on account performance and health.
  • Work closely with the Sales Team to uncover and pursue growth opportunities.
  • Proactively manage client requests, concerns, and escalations, ensuring resolution and satisfaction.
  • Drive client and staff retention strategies to foster organic growth and long-term partnerships.
    • A minimum of 3 years of experience in account management, customer success, or a similar client-facing role is required.
    • A strong background in project management is essential; experience in recruitment is a plus.
    • The ability to manage multiple accounts and projects simultaneously is crucial.
    • Excellent communication, negotiation, and interpersonal skills are necessary.
    • Strong analytical and problem-solving abilities are required.
    • Proficiency in CRM tools and data reporting platforms is expected.

Benefits

  • Flexibility in work hours and location, with a focus on managing energy rather than time.
  • Access to online learning platforms and a budget for professional development.
  • A collaborative, no-silos environment, encouraging learning and growth across teams.
  • A dynamic social culture with team lunches, social events, and opportunities for creative input.
  • Leave Benefits.

About Us

We pride ourselves on hiring great teams to work on exciting technology projects. We strive to deliver the best outcomes for our customers, partners, and people.

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