Customer Service Representative

3 weeks ago


Cebu, Philippines Neksjob Full time

We are seeking a highly skilled Customer Service Agent to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.

Responsibilities:

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide product and service information to customers
* Troubleshoot and resolve customer complaints
* Collaborate with internal teams to resolve complex customer issues
* Meet or exceed customer satisfaction targets

Requirements:

* High school diploma or equivalent required
* College degree preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Willingness to work on-site

What We Offer:

* Competitive salary
* Exciting performance bonuses and account-specific allowances
* Career advancement opportunities
* Comprehensive healthcare benefits

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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