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Customer Service Representative

1 month ago

Cebu, Philippines Neks Job Philippines Full time

Job Title: Customer Service Representative

**About the Role**

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and requests in a timely and professional manner.

**Key Responsibilities**

* Answer incoming calls from customers and respond to their inquiries and requests
* Utilize various client-based tools and applications for customer management and servicing
* Provide cutting-edge service in a friendly, confident, and knowledgeable manner
* Collaborate with colleagues to ensure seamless customer experience

**Requirements**

* At least 1 year of call center experience
* High school graduate or equivalent
* Excellent communication and interpersonal skills
* Willingness to work on-site

**What We Offer**

* Competitive salary
* Exciting performance bonuses and account-specific allowances
* Career advancement opportunities
* Comprehensive healthcare benefits

**Why Choose Us?**

At Neks Job Philippines, we value our employees and offer a supportive and dynamic work environment. We are committed to helping our employees grow and develop their skills, and we offer opportunities for career advancement and professional growth.