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Operations Team Lead

2 weeks ago

Baguio City, Cordillera, Philippines Brandlink PH Full time
About Brandlink PH:

We are a fast-growing BPO company committed to delivering exceptional customer service solutions to global clients. Our dynamic and collaborative work culture is driven by innovation and excellence, which enables us to succeed in the competitive market.

Job Overview:

We are seeking a dedicated and results-driven Operational Manager to join our team. This key position involves coordinating and overseeing all aspects of our organization's operations.

The successful candidate will be responsible for formulating strategic objectives, improving operational management systems, and ensuring compliance with legal requirements. They will also mentor team members, find ways to increase customer satisfaction, and implement best practices across all levels.

Key Responsibilities:
  • Develop and implement effective operational strategies to improve efficiency and productivity.
  • Oversee the management of resources, including procurement, inventory control, and warehouse operations.
  • Mentor and train staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Monitor and analyze financial data to identify areas for improvement and implement cost-saving measures.
  • Ensure that all operational activities are carried out in a cost-effective manner and in compliance with relevant laws and regulations.