Training and Performance Manager

6 days ago


Manila, National Capital Region, Philippines The Moment Group Full time
Key Responsibilities:
  • Training and Development:
    • Design, implement, and facilitate kitchen staff training programs covering food preparation, kitchen safety, sanitation, and company SOPs.
    • Conduct hands-on coaching and skills development sessions for new and existing kitchen employees.
    • Develop training materials, manuals, and assessment tools tailored to BOH operations.
  • Operational Excellence:
    • Ensure that all kitchen staff adhere to proper food handling and hygiene protocols.
    • Monitor employee performance and provide additional training where necessary.
    • Work closely with restaurant managers and head chefs to identify skills gaps and address training needs.
  • Onboarding and Orientation:
    • Lead the onboarding process for new kitchen hires, ensuring they understand company values, expectations, and workflow.
    • Provide continuous education on menu updates, new cooking techniques, and industry best practices.
  • Compliance and Food Safety:
    • Ensure compliance with local health regulations and company standards.
    • Conduct regular audits and training refreshers to maintain a high level of food safety and sanitation.
  • Performance Monitoring & Feedback:
    • Observe kitchen operations and provide feedback to team members to enhance efficiency.
    • Track the progress of employees and recommend further training or career development opportunities.
    • Collaborate with HR and Operations to create career pathways for BOH employees.

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