Highly Skilled Subscription Management Specialist

This is an exciting opportunity to join a dynamic team as a Zuora Developer.

As a Zuora Developer, you will be responsible for implementing and optimizing Zuora's subscription management platform for our business.

Your expertise in Zuora's suite of applications, combined with your strong development background and understanding of subscription billing and revenue recognition processes, will enable you to provide valuable insights and solutions to our clients.

• Support day-to-day coordination of operational activities.
• Collaborate with our business partners to gather requirements and understand their business processes related to subscription management, billing, and revenue recognition.
• Design and configure Zuora applications to meet business requirements, including product catalog setup, pricing, subscription creation, billing rules, and workflows.
• Heavy involvement in implementation projects, ensuring timely and successful delivery of Zuora solutions.
• Conduct system testing, troubleshoot issues, and provide resolution or workarounds.
• Develop and train users/other support teams on Zuora functionality and best practices.
• Assist with data migration and integration efforts, including defining data mapping and validation rules.
• Provide ongoing support and maintenance of Zuora applications, including addressing user inquiries and resolving system-related issues.
• Stay up to date with the latest Zuora product releases, features, and enhancements and evaluate their applicability to client environments.
• Identify opportunities for process improvement and recommend solutions to optimize clients' subscription management processes.
• Collaborate with cross-functional teams, including sales, finance, and IT, to ensure alignment and successful implementation of Zuora solutions.
• Building and maintaining Zuora relevant documentation.

To be successful in this role, you will need:

• 4+ years of Zuora development experience or a similar role using C#.net/Java and willing to cross-train into Zuora.
• Experience in developing features for enterprise-level applications.
• Experience in working under a structured project management framework.
• Very fast learner – able to assimilate new technical skills/systems in a very short time.
• Ability to deliver work to schedule (capable to self-manage workload and priority effectively).
• Ability to work in a cross-functional team environment.
• Excellent problem-solving skills.
• Effective communication with different types of audience.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal teams.

Working with us brings many benefits:

• Remote-first working model, making remote work the primary option for most employees.
• Employee-led diversity and inclusion networks that build community and provide education and advocacy.
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
• Global employee sustainability initiatives to reduce our environmental footprint.
• Global fitness and trivia competitions to keep our bodies and minds sharp.
• Global wellbeing days for employees to relax and recharge.
• Monthly wellbeing webinars and training to support employee health and wellbeing.

We are committed to creating a diverse and inclusive workplace where everyone can thrive:

We believe that diversity, combined with excellence, builds a better organization, so we encourage applicants who can contribute to the diversity of our team.

All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.

We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.