Human Resources Operations Specialist

6 days ago


Mandaluyong City, National Capital Region, Philippines City of Shakopee, MN Full time
Job Description

Mandaluyong, National Capital Region, Philippines (Hybrid)

We are seeking a highly skilled Specialist II HRIS Operations to join our team in Mandaluyong City, Philippines. As a key member of our operations team, you will play a vital role in ensuring that the US operations achieve the desired level of customer service through operational support to achieve the GHRIS and Payroll Operations service level goals.

In this capacity, you will act as an expert with knowledge in all areas of US payroll and taxation. Your primary objective is to ensure that payroll tax validation is done efficiently and accurately; any discrepancies are reported and corrected in a timely manner. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If you have a strong drive for results and exhibit passion and enthusiasm to get things done, we encourage you to apply for this exciting opportunity. You will be part of a versatile, dedicated team of motivated professionals who share a collective passion for progress and excellence.

Your Responsibilities Will Be:
  • To support the HRIS Operations Manager by interacting with business unit HR contacts to understand their requirements and needs.
  • To process HR related data transactions within the HCM system based on information received from business unit HR as it relates to the employee life cycle.
  • To ensure accurate and timely entry of employee data in support of US payroll, which includes multiple states, multiple pay frequencies, and multiple legal entities.
  • To provide support to users and resolve questions in all areas of HCM, specifically Core HR, Absence, Time & Labor, and employee self-service.
  • To respond timely and accurately to questions that arrive through the service box, email, and phone.
  • To identify and report issues and system errors that impact productivity and/or the employee experience.


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