Customer Service Representative
4 weeks ago
Job Overview:Are you an experienced professional ready to take your career in customer service to the next level? We are looking for a Customer Service Representative with a background in collections to join our dynamic team. In this role, you will assist customers by addressing their inquiries, resolving account issues, and supporting their needs—all while ensuring timely and effective collections follow-ups.This position is perfect for candidates with at least 6 months of experience in collections, either locally or in an international BPO setting.Key Responsibilities:Handle customer interactions through phone, email, or chat, focusing on account and collections-related concerns.Perform outbound calls for collections follow-ups while maintaining professionalism and adherence to compliance guidelines.Provide clear, accurate, and effective communication to resolve customer issues and inquiries.Meet and exceed service-level metrics, including quality, productivity, and compliance standards.Document all customer interactions and account updates in the system.Collaborate with team members and supervisors to identify process improvements.Qualifications:At least 6 months of experience in a collections account or agency, either locally or in an international BPO setting.Strong communication, negotiation, and problem-solving skills.Ability to handle challenging customer interactions with professionalism and empathy.Familiarity with collections processes and compliance regulations is a plus.Willingness to work in a fast-paced and target-driven environment.What We Offer:Competitive salary and performance-based incentives.Comprehensive training tailored to collections processes and tools.Opportunities for career advancement and skill development.A supportive work environment that values teamwork and innovation.Why Join Us?At our company, we recognize and reward talent. We provide you with the tools and opportunities to grow professionally while working in a dynamic and collaborative environment. If you have the experience and passion for delivering excellent service in collections, we'd love to have you on our team
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Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Customer Service Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to clients.
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Customer Service Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeCustomer Service RepresentativeWe are seeking highly motivated individuals to fill our Customer Service Representative positions. As a key member of our team, you will be responsible for providing exceptional customer service and resolving issues in a timely and professional manner.Provide one-on-one support to customers via phone or email, addressing their...
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Customer Service Representative
2 weeks ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeCustomer Service Representative Job Opportunity">We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent service to our customers through various communication channels.">Key Responsibilities:">">Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeJob Description:Skillful Customer Service Representative WantedWe are looking for a skilled customer service representative to join our team. As a customer service representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Responsibilities:Handle customer inquiries and resolve issues via...
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Customer Service Account Representative
2 weeks ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeJob Title: Customer Service Account RepresentativeCustomer Service RoleWe are seeking a highly skilled customer service representative to join our team. As a customer service representative, you will be responsible for handling customer inquiries, providing solutions, and resolving issues across various channels.Key Responsibilities:
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Customer Service Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer service through phone, email, and chat support.Key Responsibilities:Provide high-quality support in all service administrative...
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Customer Service Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeCustomer Service Representative Job Summary">A Customer Service Representative is responsible for providing top-notch support to customers through various channels, including phone, email, and live chat.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will...
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Customer Service Representative
2 weeks ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team. The ideal candidate will be responsible for resolving customer inquiries, concerns, or complaints effectively and escalating issues when necessary to ensure swift resolution.The successful candidate will have...
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Customer Service Representative
2 weeks ago
Mandaluyong City, National Capital Region, Philippines beBee Careers Full timeWe are seeking a highly skilled and professional Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.In this role, you will have the opportunity to work with a dynamic team of professionals who are...