Telecom Service Delivery Specialist

6 days ago


Taguig, National Capital Region, Philippines Neksjob Full time

At Neksjob, we are committed to delivering exceptional customer service and support. As a Telecom Customer Care Representative, you will play a critical role in addressing customer inquiries and resolving technical issues related to our telecom services.

We offer a competitive salary package, performance-based bonuses and commissions, career advancement opportunities, and comprehensive healthcare coverage.

Responsibilities

- Address customer questions and concerns regarding our telecom services in a timely and efficient manner.
- Provide accurate and detailed information on products and services to meet customer needs.
- Recommend relevant telecom offerings to enhance customer experience.
- Resolve technical issues and billing inquiries to ensure customer satisfaction.

Qualifications

- Must have completed at least Senior High School with a strong foundation in communication and problem-solving skills.
- Minimum one year of experience in a call center environment with a proven track record of excellent customer service skills.
- At least six months of sales experience with a focus on building relationships and driving sales growth.

Benefits

- Competitive compensation package that rewards performance and results.
- Opportunities for career advancement and internal promotion within the company.
- Comprehensive healthcare coverage to ensure your well-being.



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