Data Entry

1 day ago

Calamba, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $65,000

Job Title: Customer Service & Data Entry Specialist

">About the Role:

We are seeking a highly skilled and experienced Customer Service & Data Entry Specialist to manage orders, process data accurately, and provide exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.

Key Responsibilities:
  • Order Processing: Enter, update, and verify orders, ensuring accuracy
  • Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone
  • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into Seller Account
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries
  • Account Monitoring: Track account performance, report discrepancies, and optimize workflows
Requirements:

To be successful in this role, you must have experience in e-commerce order processing, strong proficiency in data entry, excellent customer service skills, knowledge of inventory management and order tracking systems, and proficiency in Microsoft Office and Google Sheets.

You should also have a problem-solving mindset to handle complaints and order discrepancies. Prior work with Seller Account or similar platforms is preferred.

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