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Human Resources Professional

1 week ago

Baguio City, Cordillera, Philippines eFlexervices, Inc. Full time

About Us

eFlexervices, Inc. is a business process outsourcing (BPO) company committed to delivering exceptional quality and building trust. With a 22-year legacy, we've honed our craft in providing tailored solutions to meet the needs of our clients. At eFlexervices, Inc., we're dedicated to fostering a positive and inclusive work environment where our employees can thrive.

Job Description

The HR Specialist will play a critical role in supporting various HR functions, including employee relations, benefits administration, training and development, and compliance. This position requires a highly organized and detail-oriented individual with excellent communication skills and a passion for fostering a positive workplace culture.

Key Responsibilities

Employee Relations:
  • Assist the HR Manager as a point of contact for employees on HR-related inquiries, ensuring a high level of customer service.
  • Manage employee relations issues, including conflict resolution, performance management, and disciplinary actions.
  • SUPPORT HR team initiatives to maintain a positive, inclusive, and respectful work environment.
  • Help organize and execute employee engagement activities, events, and recognition programs.
Benefits Administration:
  • Administer the company's total rewards program.
  • Assist employees with benefits inquiries, including eligibility, coverage options, and claim issues.
  • Maintain accurate records of employee benefits enrollments, changes, and terminations.
  • Support the overall benefits administration, ensuring that employees are informed of their options and deadlines.

Labor Relations, Policy Review, and Development:

  • Be knowledgeable of labor laws to avoid and de-escalate issues when they arise.
  • Address collective employee grievances and disputes if any.
  • Review and assist in the implementation of company policies.
  • Create and draft memos and company announcements.

Training & Development:

  • Support employee development initiatives, including performance reviews and career development programs.
  • Create programs to support employees' professional development.

HR Compliance & Reporting:

  • Evaluate HR practices for compliance with local labor laws and regulations.
  • Maintain accurate employee records, including personnel files and HR documentation.
  • Prepare and maintain HR reports, including attrition and compliance reports.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • At least 1 year of experience in an HR role.
  • Knowledge of labor laws, HR best practices, and regulations.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and HRIS software.
  • Strong organizational and time-management skills with the ability to prioritize tasks.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Why Join Us

  • Competitive salary and benefits package.
  • Flexible work arrangement.
  • Growth opportunities within the company.
  • Dynamic and supportive work environment.