
Technical Consultant
1 day ago
We're seeking a skilled professional to serve as a technical expert, providing guidance and support to clients. As a key member of our team, you will be responsible for leading discovery sessions, translating business requirements into technical solutions, and ensuring successful delivery of projects.
About the Role:
This is an exciting opportunity to join our team as a technical expert, working closely with clients to understand their needs and develop tailored solutions. Your expertise will enable our clients to achieve their goals, drive business growth, and deliver exceptional results.
You will have the ability to work independently, manage multiple projects, and collaborate with cross-functional teams to ensure seamless execution. Your excellent communication skills, combined with your technical knowledge, will make you an invaluable asset to our organization.
This role offers a unique blend of technical and business acumen, allowing you to make a real impact on our clients' success. If you are passionate about technology and dedicated to delivering exceptional results, we encourage you to apply.
Key Responsibilities:- Lead technical discovery sessions and requirements gathering workshops with clients
- Translate business requirements into technical solutions, creating comprehensive implementation plans
- Guide clients through technical decision-making processes, providing expert advice on best practices and platform capabilities
- Design and oversee the implementation of custom dashboards and reporting solutions
- Manage small to medium-sized technical projects, ensuring successful delivery and client satisfaction
- 5+ years of client-facing technical consulting experience
- Strong background in SaaS platform implementation and configuration
- Experience in leading technical workshops and requirements gathering sessions
- Knowledge of REST APIs and system integration capabilities
- Understanding of modern web technologies and database systems
- Proven track record of managing relationships with enterprise clients
- Excellence in technical problem-solving and solution design
- Strong project management and communication skills
- Amazing growth and learning opportunities with a fast-growing company
- Best-in-class company paid benefits for you and your family
- Recognized as one of the Best Workplaces in British Columbia for 2024 by Great Place to Work
- Recognized in 2023 as one of the Best Workplaces for Women
- Recognized as a Top Employer by British Columbia's Top Employers 2023
We believe in empowering our clients to make better decisions and drive long-term loyalty and growth. Our innovative research platform helps companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch, and lululemon deliver fast and reliable customer feedback at scale.
We foster an inclusive environment where our employees feel heard, valued, and included. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status, or sexual orientation.
We take pride in our commitment to diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome, respected, and empowered to contribute their best work.
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