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Customer Insights Specialist

1 week ago

Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
About Neksjob Corporation
Neksjob Corporation is a leading provider of innovative solutions for the customer service industry. Our mission is to empower organizations to deliver exceptional customer experiences through data-driven insights and strategic decision-making. We believe that our employees are the driving force behind our success, and we are committed to fostering a culture of innovation, collaboration, and continuous learning.

We are currently seeking a highly motivated and detail-oriented Customer Service Analyst - Sales Coach to join our team. In this role, you will be responsible for analyzing customer interactions, identifying areas of improvement, and developing strategies to enhance the customer experience. You will work closely with cross-functional teams to drive business outcomes and ensure that customer service operations are aligned with business goals.

The successful candidate will possess excellent analytical and problem-solving skills, with the ability to communicate complex data insights effectively to both technical and non-technical stakeholders. If you are passionate about delivering exceptional customer experiences and are looking for a challenging role that leverages your analytical expertise, we encourage you to apply for this exciting opportunity.