Data Insights Manager

2 weeks ago


Cebu City, Central Visayas, Philippines TDCX Philippines Full time
Job Description

As a Business Analyst at TDCX Philippines, you will be responsible for providing business insight through metrics, reporting, and variance analysis coming from in-depth analysis.

You will prepare, develop, and analyze daily, weekly, monthly reports and presentations on Key Performance Indicators and other key statistical data in a call center inbound/customer service programs.

Your market analysis will support business decision-making, while running and analyzing reports will help make recommendations for adjusting staffing levels to meet departmental productivity and profitability goals.



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