Automated Process Specialist

We are seeking a highly skilled and experienced AI Engineer to join our team. As an AI Engineer, you will be responsible for designing and implementing AI-driven solutions that transform everyday business challenges into sleek, automated processes.

• Project Support & Coordination
  • Eliminate redundancy by designing AI-driven processes that replace manual back-and-forth with automated, integrated workflows
  • Meet workflow automation requirements by automating meeting notes, recaps, and action items using AI transcription tools
  • Develop seamless file handling systems by auto-uploading meeting and field recordings to OneDrive and leveraging Microsoft APIs for efficient file and data integration
  • Ongoing optimization of automations to maintain high performance
• Microsoft System Integration & Maintenance
  • Learn and document current workflows across the organization to identify inefficiencies and develop solutions
  • Set up API integrations between Microsoft products, transcription tools, and project management systems
  • Connect data sources to create centralized, actionable outputs and explore automation options within Microsoft Calendar to benefit all team members
  • Maintain and troubleshoot automation tools, adapting workflows based on user feedback to ensure adoption and long-term efficiency
• Voice-to-Form Data Capture Automation
  • Implement wearable or mobile AI tools to capture key conversations in the field
  • Auto-upload recordings to OneDrive for central storage, transcribe conversations, and extract key points
  • Identify and log action items in a shared document, spreadsheet, or future database templates
  • Build workflows that link summaries and action items to specific projects or job sites for easy reference
• Communication Management
  • Monitor and triage team chats, Slack threads, and emails, pulling and filtering information from emails, Microsoft Teams, and text messages/iMessage
  • Develop keyword- or tag-based triggers to flag urgent or important communications, consolidating daily communications into a single, prioritized report
  • Research and test automation solutions for SMS/iMessage while maintaining privacy compliance
• Data Dashboards & Reporting
  • Develop dashboards to surface project metrics, trends, and progress
  • Automate weekly recap reports highlighting accomplishments and upcoming priorities
  • Provide snapshot overviews for quick leadership insights

• Advanced knowledge of Microsoft tools and ecosystem
• Minimum 2 years of hands-on experience designing and implementing AI and automation solutions
• Consistently delivers on time with precision and accountability
• Skilled in platforms like Zapier, Make (formerly Integromat), n8n, and similar tools
• Solid understanding of APIs, webhooks, and data mapping
• Experienced in embedding AI tools (ChatGPT, Claude, Midjourney, Whisper, etc.) into streamlined workflows
• Familiar with CRM platforms, with a track record of automating task creation, lead, and contact workflows

• Competitive salary range $9,600 - $18,000/year
• 13th month bonus
• Permanent work-from-home / remote setup
• Health insurance
• Dental insurance
• Mental health insurance
• Growth opportunity
• Performance-based raises
• Prizes and bonuses

We are a powerful force in the construction and engineering world, specializing in underground wet utilities with a legacy that stretches back decades. From reliable water utility services to custom stormwater retention solutions, we've built a reputation for delivering essential infrastructure that keeps communities running smoothly across regions. Our mission is simple yet ambitious: to provide innovative, reliable, and sustainable solutions that stand the test of time.

At the heart of this organization is a culture of grit, collaboration, and pride in workmanship. We're a team that shows up for each other and for our clients, relentlessly pursuing excellence while maintaining integrity in everything we do. This is a team where high standards meet high camaraderie—because great work comes from people who care.

Joining our team means not just filling a role but embarking on a personal development journey. The growth potential is substantial, with opportunities to lead the AI revolution, innovate through real-world AI solutions, take on advanced responsibilities, enjoy rewards that match your contributions and results, and more.