Customer Solutions Consultant

6 days ago


Manila, National Capital Region, Philippines Free Post Job Full time

Job Title: CUSTOMER SOLUTIONS & CLIENT SERVICES CONSULTANT

About Our Team

We're a dynamic team at Free Post Job, dedicated to providing exceptional customer experiences across various industries and domains.

Key Responsibilities
  • Engage with Customers: Professionally handle inquiries through phone, email, and chat across accounts in retail, technology, travel, healthcare, and more.
  • Solve Problems: Resolve issues effectively, ensuring customer satisfaction with every interaction.
  • Keep Records: Accurately document customer interactions and maintain detailed records.
  • Collaborate: Work with a dynamic team to achieve goals and improve processes.
Requirements
  • Strong communication and interpersonal skills.
  • A customer-focused mindset with a knack for solving challenges.
  • Adaptability to work across diverse industries, including e-commerce, IT support, hospitality, banking, telecom, and beyond.
  • Ability to multitask and stay organized in a fast-paced environment.


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