Help Desk Analyst

About the RoleWe are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to end-users via phone, email, and chat. You will troubleshoot hardware, software, and network issues, log, track, and escalate tickets using ITSM tools.Key Responsibilities:Provide technical assistance to...

Job SummaryThe Help Desk Analyst is the primary point of contact for internal and external customers, providing timely and quality support for system-related issues. This role involves troubleshooting, diagnosing, and resolving routine desktop, network connectivity, hardware, and software problems.

Join our Help Desk Team as a Help Desk Professional!Job SummaryWe are seeking a highly skilled Help Desk Professional to provide exceptional customer service and support to our customers.Key Responsibilities:Responding to customer inquiries via email, live chat, and social mediaProviding accurate and timely responses to customer questions and...

Job SummaryWe are seeking a highly skilled and customer-focused Help Desk Engineer to join our team in Manila, Philippines.As a Help Desk Engineer, you will be responsible for providing first-line technical support to our clients through various communication channels.You will be part of a dispersed team and will work closely with other resolver groups to...

Job DetailsWe are looking for a detail-oriented and technically proficient IT Service Desk Analyst to join our team.As a member of our team, you will be responsible for delivering high-quality technical support to our customers.Your primary goal will be to resolve technical issues efficiently and effectively while providing exceptional customer...

About the RoleThis is an exciting opportunity to join our IT team as a Service Desk Analyst L-1 at Stark Asia Solutions Inc. You will be responsible for providing technical support for complex issues and working collaboratively with other teams to resolve problems.Key Skills and Qualifications:At least High school graduate (Diploma is a must).Bachelor's...

RequirementsWe are looking for a skilled IT Support Assistant with experience in an IT support or help desk role.The ideal candidate will have strong problem-solving skills and be able to communicate technical concepts effectively.1-2 years of experience in an IT support or help desk role.Strong troubleshooting and problem-solving skills with the ability to...

Job DescriptionWe are seeking an experienced IT Service Desk Analyst L1 to join our team. The successful candidate will be responsible for delivering first-level support in a service desk environment, handling calls professionally, courteously, and effectively.Deliver first-line support in a Service Desk environmentManage application deployment using...

Our company is seeking a Help Desk Supervisor to lead our IT Service Desk. As a Team Lead - Service Desk, you will be responsible for managing a team of 20 FTEs with at least 3-5 years of experience in the same role.The successful candidate will have a strong technical background, including knowledge of O365/VPN/Skype/Printer/Active Directory/MS Office, etc....

Job Title: Service Desk AnalystOverviewWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at Wipro Philippines Inc. As a Service Desk Analyst, you will be the primary point of contact for customers, providing timely and effective support for their IT-related issues.Key ResponsibilitiesUser Support and Customer ServiceRespond...