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Help Desk Supervisor

3 weeks ago

Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

Our company is seeking a Help Desk Supervisor to lead our IT Service Desk. As a Team Lead - Service Desk, you will be responsible for managing a team of 20 FTEs with at least 3-5 years of experience in the same role.

The successful candidate will have a strong technical background, including knowledge of O365/VPN/Skype/Printer/Active Directory/MS Office, etc. They should also have a good understanding of Windows 7 & 10 operating systems and experience working with software and hardware configuration/troubleshooting.

Additional requirements include excellent communication and problem-solving skills, with the ability to work on-site and start as soon as possible.

Job Specifications:
  • Team Lead experience with IT Service Desk
  • Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS Office, etc.)
  • Understanding of Windows 7 & 10 operating systems
  • On-site work availability