Customer Service Liaison

2 months ago


Manila, National Capital Region, Philippines Neksjob Corporation Full time

About Neksjob Corporation

We are seeking a dedicated and enthusiastic Customer Service Representative to join our telecommunications team. As a key member of our team, you will play a vital role in delivering exceptional service and support to our customers.

Job Summary

This role is responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. You will be the primary point of contact for our customers, providing timely and effective solutions to their concerns.

Key Responsibilities

  • Addressing customer inquiries via phone, email, or other communication channels
  • Resolving customer complaints and issues in a professional and courteous manner
  • Providing excellent customer service to ensure customer satisfaction
  • Working collaboratively with internal teams to resolve complex customer issues

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • At least 6 months of experience in a call center environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail

What We Offer

Neksjob Corporation offers a competitive salary and benefits package, including:

$45,000 per annum (estimated salary range based on location)

Why Work with Us?

We are committed to providing a positive and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional service and support to our customers, and we are looking for like-minded individuals to join our team.



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