
Outbound Delivery Lead
1 day ago
This role involves leading the outbound order process to guarantee timely shipments and meet customer commitments. It entails monitoring the entire delivery chain, from pick-up to drop-off, and analyzing performance metrics to identify areas for improvement.
Main Responsibilities- Outbound Order Management: Ensure that orders are dispatched efficiently and effectively, taking into account schedules and customer requirements.
- Performance Analytics & Reporting: Conduct in-depth analysis of key performance indicators (KPIs) such as order accuracy, on-time shipping rates, shipping costs, and carrier efficiency.
- Exception Resolution: Investigate and resolve any issues arising during the shipment process, working closely with cross-functional teams to implement corrective actions.
- Bachelor's degree holder in a relevant field.
- A minimum of 2-4 years of experience in a similar position.
- Familiarity with Warehouse Management Systems (WMS) and e-commerce operations.
- Advanced skills in Google Sheets and Microsoft Excel.
- Proven leadership capabilities.
- Full-time employment.
- Internet marketplace platforms and technology.
- Mid-senior level.
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Delivery Lead
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