Technology Delivery Lead

3 weeks ago


Manila, National Capital Region, Philippines nXscale Full time

nXscale provides flexible outsourcing solutions for startups and scaleups. We partner with global companies to help them build teams and scale operations.

About The Role

As a strategic partner between business and technology, this role is responsible for fostering strong collaboration across departments, ensuring that IT solutions effectively address both internal and external customer needs. By serving as the voice of technology within the organization—and equally representing business priorities to the IT team—the role plays a critical part in aligning digital initiatives with overarching business goals. A strong commercial focus is essential, driving both revenue generation and cost efficiency through technology. The ideal candidate ensures that every solution delivered not only meets functional requirements but also contributes to the broader financial and operational success of the organization.

What you will do
  • Delivery Management
  • Report directly to the Head of Technology and indirectly to the Head of PM Practice
  • Lead end-to-end delivery of portfolio solutions—from initiation to BAU handover—using Architecture-Driven-Agile methodology and Solution Planning Framework
  • Own and validate all estimates and inputs that form the basis of the solution delivery plan
  • Identify, onboard, and manage the appropriate delivery expertise and resources
  • Control project scope and drive timely decision-making across solution design and delivery phases
  • Proactively manage project RAID (Risks, Assumptions, Issues, Dependencies), blockers, and escalations
  • Oversee delivery backlogs and sprint planning using WTW\'s adopted DevOps tools
  • Ensure timely and accurate progress reporting and represent delivery status in governance and steering committees
  • Maintain alignment of key milestones across Technology teams and assess the impact of any scope, budget, or resource changes
  • Collaborate with the Head of Service Management to ensure seamless service transition for all project deliveries
  • Monitor strategic and operational changes to ensure continued alignment between the Technology portfolio and business priorities
  • Track and report on overall portfolio health, generate insights, and identify risks and performance challenges
  • Provide thought leadership in release planning, deployment strategy, and delivery excellence
Who you are
  • Minimum Qualifications and Experience:
  • At least 7 years of experience in a technology-related discipline, ideally supported by a Bachelor's or College Degree in IT, Engineering, or a related field
  • Proven track record in leading large-scale, complex programmes—preferably within the Financial Services sector—across global time zones using various delivery methodologies such as Waterfall, Agile (e.g., Scrum, DSDM, ASD), and Architecture-Driven Agile
  • Extensive experience in managing broad technology implementations involving both modern and legacy systems, including hands-on exposure to cloud technologies
  • Demonstrated capability in preparing, managing, and monitoring budgets with a focus on cost-efficiency and delivering value for money
  • Strong background in building, leading, and mentoring high-performing teams within matrix organizations, including effective management of internal staff and external vendors or delivery partners

We are an equal opportunity recruiter and employer and value diversity most at nXscale. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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