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Business Operations Assistant

1 week ago

Taguig, National Capital Region, Philippines Filinvest Development Corporation Full time
Job Description

We are seeking a highly skilled Business Operations Assistant to join our team at Filinvest Development Corporation.

  • The ideal candidate will be responsible for initial presentations, data gathering from leads, seller assignment, lead nurturing, and prospect status monitoring.

Key responsibilities include:

  • Ensuring quality assurance standards and providing excellent customer service.
  • Maintaining accurate and clean data at all times.
  • Following established standards for processing inquiries and ensuring that no unprocessed leads are left within 24 hours.
  • Qualifying prospects based on interest, contactable number, email information, and agreement to receive assistance from our property representative.
  • Generating feedback from prospects through follow-up letters if the initial inquiry has been satisfied.
  • Notifying and following up with handling sellers if the inquiry is not satisfied.
  • Monitoring the status of prospects by obtaining updates from handling sellers.
  • Safeguarding against dirty data policies and submitting reports on time.
  • Providing good customer service and maintaining customer satisfaction.