
Operational Billing Manager
22 hours ago
As a Billing Supervisor, you will oversee and maintain the quality of work within the section while driving team efficiency.
- Manage the team's mailbox as the primary point of contact.
- Ensure tasks are allocated efficiently.
- Coordinate activity migrations and updates with relevant stakeholders.
- Support process documentation and updates.
- Lead process reviews, capacity planning, succession planning, and their execution.
- Advocate for continuous improvements.
- Prepare and deliver management reports as required.
- Develop business cases when necessary.
- Act as the first escalation point for billing operation issues.
- Evaluate and resolve billing problems involving collaboration with other teams.
- Develop tactical plans to guide the team and facilitate follow-up actions.
For this role, you should have strong leadership skills, be able to manage multiple tasks simultaneously, and have excellent communication skills. You should also be proficient in operations management, people and administrative management, and have knowledge of accounting principles.
Key Qualifications- Leadership experience in billing operations or similar field.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficient in operations management and people and administrative management.
- Knowledge of accounting principles and financial software.
As a member of our team, you will have the opportunity to develop your skills and advance in your career. We offer competitive salary and benefits package, including health insurance, retirement plan, and paid time off. You will also have the chance to work with a dynamic and supportive team, and participate in professional development opportunities.
Benefits- Competitive salary and benefits package.
- Health insurance.
- Retirement plan.
- Paid time off.
- Professional development opportunities.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is looking for a challenging role in a dynamic environment, we encourage you to apply.
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