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Client Services Advisor

1 week ago

Davao City, Davao, Philippines Hello Sourcing Company Full time

Job Summary

Hello Sourcing Company is looking for a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing assistance and support to customers.

Main Responsibilities

  • Customer Service: Respond to customer inquiries, resolve issues, and provide assistance via phone or email.
  • Problem-Solving: Identify customer issues, troubleshoot problems, and offer effective solutions while maintaining a high level of service.
  • Data Management: Document customer interactions, update account details, and escalate complex issues to relevant teams when necessary.

Requirements

  • Good Communication Skills: You must have excellent communication skills, both verbal and written.
  • Problem-Solving Ability: You must be able to identify customer issues, troubleshoot problems, and offer effective solutions while maintaining a high level of service.
  • Reliability: You will be expected to be reliable and punctual, with a positive and enthusiastic attitude.

Why Work With Us

We offer a supportive work environment, opportunities for career growth and development, and a competitive compensation package.