
Advanced System Reliability Engineer
1 day ago
Safeguard System Uptime & Drive Reliability
We are seeking a highly skilled Monitoring & Incident SRE to ensure system uptime, build world-class observability, lead incident response, and drive reliability across our platform.
This is a remote, high-impact, mission-critical role that requires strong hands-on experience with monitoring & logging tools, scripting for automation, and expertise in running and improving incident response processes.
You will take ownership of monitoring, alerting, and incident management for production systems, designing dashboards, building alerting pipelines, and using automation to reduce toil while ensuring system uptime.
Qualifications- Bachelor's degree in Computer Science or equivalent work experience.
- 5+ years in SRE, DevOps, or IT Operations roles with strong problem-solving and troubleshooting skills.
- Strong hands-on experience with Prometheus, Grafana, OpenTelemetry, SigNoz, and other monitoring tools.
- Skilled in Python, TypeScript, Bash, and other scripting languages for automation.
- Experience running and improving incident response processes, performing root cause analysis, and documenting learnings.
- Familiarity with distributed systems, cloud environments, and low-code automation tools for operational workflows.
- Clear communicator under pressure, especially during incident calls.
- Team player who collaborates effectively across dev, infra, and ops teams.
- Comfortable with on-call rotations and handling production issues.
- Experience in high-uptime or mission-critical environments.
- Knowledge of advanced reliability engineering practices (SLOs, SLIs, error budgets).
- Open-source contributions to monitoring or incident tooling.
- Cloud certifications (AWS CloudWatch specialty, Google SRE track).
At magentIQ, we value reliability and innovation. We seek someone to help us build a culture of observability, incident readiness, and proactive system improvement – all while working remotely on a global stage.
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