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Cruise Industry Travel Professional

1 week ago

Manila, National Capital Region, Philippines Carnival Corporation & plc Full time

**Travel Coordination Expert Wanted**

Carnival Corporation & plc is seeking a highly skilled Crew Travel Specialist to join its team in the Philippines.

The successful candidate will be responsible for coordinating travel arrangements for authorized personnel, ensuring accuracy and efficiency in all processes.

Main Responsibilities:

  1. Coordinate travel arrangements, including flights, hotels, and ground transportation, to ensure timely and cost-effective solutions.
  2. Provide exceptional customer service, responding promptly to inquiries and resolving issues efficiently.
  3. Monitor and process reservations, notifying stakeholders of any changes or disruptions.
  4. Manage ticketing and exchange procedures, applying administrative fees as necessary.
  5. Research and resolve travel-related issues, offering complete re-accommodations when required.
  6. Liaise with internal departments and travel vendors to maintain seamless operations.

Qualifications:

  • High School Diploma or equivalent.
  • Minimum 2 years of experience in travel agency or airline reservation center, preferably with Sabre expertise.
  • Strong analytical and organizational skills, with attention to detail.
  • Excellent written and verbal communication skills to handle sensitive issues professionally.
  • Ability to prioritize tasks, resolve issues independently, and work effectively under pressure.
  • Basic proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
  • Experience with Global Distribution Systems (GDS), preferably Sabre, making international and domestic reservations, faring, and ticketing.
  • Valid passport required; willingness to participate in on-call rotations and assist during irregular operations as needed.